Welcome to SWREG

Providing software and shareware authors
the easiest way to sell your products online.

Pricing

U.S. Dollar Pricing {similar rates apply to Euro and GBP accounts}

We operate like a no-frills airline; low prices for what you really need, with the extras you want for just a tiny bit more!

Our standard rate is $1.00, plus 6% of the sales price (minimum of $1.50, and a $2.00 surcharge for American Express orders). There is a $20.00 monthly account fee. We send your first monthly payment to you without any transmission fees.

Low volume sellers pay a flat 15% fee ($2.00 surcharge for American Express). There is no monthly fee, and the first payment transmission to you is free each month. Additional payments incur a fee (typically $20.00 for USD, and $16.00 for other currencies). U.S. and UK customers requesting check payment instead of ACH or BACS will be charged $4.00 per payment.

We offer a Micropayments plan subject to certain rules. Pricing is a flat 69 cents per transaction (+2% for Amex). Subject to $20 a month account fee.

If you elect to have us serve your files after payment there is a fee of 1 cent per 100k file size (or 2 cents per 100k for binary attachments to receipt emails.

Refunds charged at $1 except Amex refunds where we do not return our discount instead of a $1 fee.

Additional fees may apply for special administrative work and stop payments.

Fees for Euro and GBP are generally pro-rated.

Summary of charges for vendors other fees may apply

		> Micropayments

Per transaction (default)	USD $1 + 6% min $1.50 GBP 75p + 6% min £1 Euro €1 + 6% min 42	Subject to a $20.00 monthly account fee. One free payment per month. 2% surcharge on American Express orders. Weekly payments available for an additional 1% fee. Note: we reserve the right to levy a 2% surcharge for vendors who do not offer Verified by Visa (Advanced Level users).
In-house payment	FREE to pay, 3% to receive	Between two SWREG accounts not owned by the same vendor. (Free for payments between accounts owned by the same vendor.)
Extra payments after first free payment per month (or all payments if no free payment due)	Check $4 Wire $20 Wire $16 ACH/BACS/Paypal	In server native currency (i.e., USD on USD server). In foreign currency (i.e., GBP on USD server). FREE
Payment to vendor by unapproved method	Check $5 Wire $20	This applies to residents of the UK, USA, Canada or Eurozone (Q4 2004) where payment is not made by Electronic Funds Transfer but by check or wire where EFT is available. EFT is also know as ACH or BACS.
Refunds	American Express Other cards PayPal	We retain all commissions. $1 Free if done during first 28 days, otherwise we keep all commissions.
Partial refunds	$4	This fee is expected to revert to the same level as above.
Stop payment check	$30	Per check.
Wire information repair	$30	Where we have to advise Citibank of corrected bank details for any reason, and on each transaction.
Wire investigation	$30	Per transaction. Where a wire does not get credited to you and we have to request a trace.
Wired funds returned to your SWREG account	$14 or $20	Also may be subject to any adjustment for currency loss.
Bounced ACH/BACS	$4	Also applies to IBANs where not bounced from beneficiary bank.
BACS/ACH correction notification	$4
File download bandwidth fee	1 cent	Per megabyte. (optional)
E-mail attachments	2 cents	Per 100k. (optional)
Paper receipt to customer by mail	$20	Chargeable to vendor.
Paper copy of contractual agreement	$20
Printed statement with rubber stamp	$10 + 35 cents	Per page.
Declaration on headed paper	$20 + 35 cents	Per page.
SWREG receiving a credit card retrieval request	$5	Per retrieval. (Most merchant accounts charge $15 each.) $15 if using Advanced Level without Verified by Visa.
Chargeback	We keep our commission plus $5 fee if not prior retrieval received	(Most bank owned merchant accounts charge $15-$25 for these.)
Retrieval or chargeback on over-ridden order	$15	By over-ridden we mean where our system has blocked an order but the vendor has specifically instructed us to complete it.
Fax to vendor a chargeback or retrieval document from the bank	$2	Per page. Only sent if vendor specifically requests it.
Bank wire or ACH or BACS trace where not our fault	$0-$30	Fee is contingent on work volume.
Calling a customer by phone only at the vendor's request	Starting at $4	Charge is contingent on time and country.
Downloads by ESD	1 cent	Per 100k or part thereof (refers to file size).
Binary attachments	2 cents	Per 100k or part thereof (refers to file size).
Change of payment plan from Plan C (15%) to Plan A ($1 + 6%)	$20	No fee for changing from plan A to plan C. We reserve the right to adjust fees already applied in the same month.
Fine for failing to answer ticket messages	$5 per order maximum	Fine is levied when the vendor consistently fails to respond to the customer complaint, and SWREG must take action on the complaint.
Handling of spam complaint	$30	Per verified incident.
Handling of certain POP-UP complaints	$5,000 security deposit (refundable)	We have been the subject of Class Action due to one vendor's activities. We do not condone pop-up advertising where the pop-up pretends to be a system error message or makes false claims. The deposit will help us defend any future charges, and is refundable 6 months after you you close your account. If you do not use pop-ups this will not apply to you.


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